Privacy Policy
Last updated: August 2026
This Privacy Policy explains how alftechnik GmbH processes personal data when you use this website or contact us by email or telephone. The Swiss Federal Act on Data Protection (FADP) applies. Where the European General Data Protection Regulation (GDPR) applies, we also observe its requirements.
1. Controller
alftechnik GmbH
Waldeggstrasse 1
P.O. Box
CH-3097 Liebefeld
Switzerland
Telephone: +41 31 972 972 0
Email: info@alftechnik.ch
2. Technical access data and hosting
The website is technically operated through Replit. When the website is accessed, data such as the IP address, date and time, requested page, referrer, browser type, operating system and technical status information may be processed and recorded in server logs. This processing is necessary to deliver the website, monitor stability, resolve errors and maintain security.
Replit services are operated mainly in the United States and may also use other international locations. Further information is available in the Replit Privacy Policy.
3. Internal site search
When you use the internal search, the search term is processed technically so that relevant content can be displayed. Search terms are not sent to Plausible Analytics as properties.
4. Contact by email or telephone
If you contact us by email or telephone, we process the information you provide to the extent necessary to answer your enquiry, continue the communication or comply with legal obligations. Please do not provide sensitive personal data that is not required.
4a. Contact and product forms, service enquiries and applications
You can submit general enquiries and product enquiries through our contact and product forms, and requests for cleaning, repair or renovation through our service forms. The application form allows you to submit an unsolicited application. We process the contact details you voluntarily provide (such as name, email address and telephone number), details of your enquiry and message contents to assess and respond to your enquiry and continue business communication. For applications, we also process application details, documents and file attachments you submit to assess and respond to your application. Please only submit information and documents needed for your enquiry or application.
Forms are processed technically through the website and transmitted for delivery by email to info@alftechnik.ch using the Resend email service operated by Plus Five Five, Inc. The form data and attachments may therefore also be processed by that service provider and providers involved in email delivery, potentially outside Switzerland and the European Economic Area. See Resend’s Privacy Policy.
Providing your data is voluntary. Without the information required, we may not be able to handle your enquiry or application. Consent to transmission is not consent to marketing. You may withdraw your consent for the future by contacting info@alftechnik.ch; processing already carried out is unaffected. Your other data protection rights are described below.
5. Cookieless audience measurement with Plausible Analytics
We use Plausible Analytics for statistical evaluation of the website. Plausible uses no cookies and no persistent visitor identifiers. The analysis is aggregated and helps us better understand how the website is used. IP addresses are not stored permanently. No visitor profiles are created and no data is used for advertising purposes. According to the provider, analytics data is processed and stored within the European Union.
General statistics include page views, aggregated unique visits, popular pages, entry pages, referral sources, device type, browser, country or approximate region, and the visit duration and bounce rate supported by Plausible as standard. Plausible is loaded only on alftechnik.ch and www.alftechnik.ch, never on Replit, preview or local addresses and never in the admin area. Further information: Plausible Data Policy.
6. Event and PDF download statistics
We measure clicks on PDF files, email addresses, telephone numbers and external links in aggregate. For a PDF download, only the file name, the page where the click occurred and the page language are sent as properties. Names, email addresses, telephone numbers, search terms and other input are not sent as analytics properties.
7. Google reviews via Trustindex
The website may display Google reviews through Trustindex. Trustindex and connected services may process technical connection data to provide this content. Google content and related links are subject to the privacy policies of the respective providers.
8. External links and social networks
The website contains external links, in particular to Google Maps, Facebook, Instagram and LinkedIn. When you open such a link, you leave our website. From that point, the relevant provider processes data under its own responsibility. Please consult that provider’s privacy information.
9. Service providers, recipients and international transfers
We use service providers where necessary for hosting, security, technical maintenance, email delivery, audience measurement and the display of external content. These providers include Replit, Resend (Plus Five Five, Inc.), Plausible and Trustindex. Recipients of form data are the people responsible for handling it at alftechnik GmbH and the providers involved in technical processing and email delivery. Data may be processed in Switzerland, the European Economic Area, the United States or other locations. Where data is transferred to a country without an adequate level of protection, the safeguards required by applicable law are taken into account.
10. Retention
Enquiries are retained only for as long as needed to handle them, for further business communication or to comply with legal obligations. Application documents are deleted after processing is complete, unless further retention has been agreed or is required by law. Technical logs are deleted or anonymised in accordance with the operational and security requirements of the hosting service. Aggregated analytics data contains no persistent visitor identifiers.
11. Data security
The website is transmitted using HTTPS encryption. We take appropriate technical and organisational measures to protect data against loss, misuse, unauthorised access and unlawful alteration. However, completely risk-free transmission cannot be guaranteed.
12. Your rights
Under applicable data protection law, you may in particular request access to, correction or deletion of your personal data and object to processing. Where the GDPR applies, additional rights may include restriction of processing and data portability. To exercise your rights, contact info@alftechnik.ch. You may also seek legal remedies or lodge a complaint with the competent data protection authority where applicable.
13. Changes to this Privacy Policy
We may update this Privacy Policy if the website, the services used or legal requirements change. The version published on this website applies.
